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Refund Policy

Effective 25 August 2026

myshape.com.au is part of a group of related Australian businesses. The responsible Australian entity is registered under ABN 17 677 036 387.

1. The MyShape website is free to use

myshape.com.au does not process an order, charge a card or begin a paid plan. Because no money is taken here, there is no website payment for MyShape to reverse.

2. A purchase made after you continue

You may later choose to visit another website and buy from the business named there. Its displayed price, renewal, cancellation and refund conditions apply to that transaction. Check those details before submitting payment.

3. Your Australian consumer rights

This policy does not remove or reduce any right or remedy that cannot legally be excluded under the Australian Consumer Law.

4. Finding the right business

If you cannot identify who processed a later payment, email support@myshape.com.au with the date and a brief, non-confidential description. We will help point you to the appropriate contact where we can.

MyShape

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myshape.com.au is part of a group of related Australian businesses. ABN 17 677 036 387.

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